Manage Service Records & Dispatch
Your clients contact you for expedient service. They rely on your HVAC technicians to quickly identify problems and quickly conduct repairs. Managing your service records is a task that your business can’t afford to get wrong. Our managed IT services facilitate the flow of information from your office to your technicians in the field. It makes it easy to update technicians regarding changes to service needs, allows them to order and track parts, and makes it possible for them to access customer records to verify warranty information and previous services provided.
Managed IT services also make it easier to track your fleet and direct your personnel precisely where they need to go. This helps reduce your gas, maintenance, and insurance expenses. It also helps you expedite the services you offer to your clients while maximizing every hour of the day so that you can service more clients with less hassle. As a phone/voice service provider, we can help make sure that your personnel and vehicles stay in constant contact so that you never lose sight of the day-to-day operations of your team.
Contact ComTech Systems at 301-670-1900 for more information about managed IT services for your HVAC company in Alexandria, Arlington, Baltimore, Bethesda, Rockville, Washington DC, or Silver Spring.